Our approach · Greater Houston
From a first conversation to a connected home.
Start with what you want to improve. We discuss the home, recommend practical options and define the agreed work before installation.
You do not need a technical specification to request a free consultation.
Request a Free Consultation1. Tell us what matters.
Share the rooms or devices that need attention, the equipment you already use and any plans for the home.
For a new build or remodel, include the project stage and bring your builder or designer into the conversation when useful.
2. Discuss the options.
We consider the layout, internet service, existing equipment and installation access. That helps identify a practical next step.
The free consultation starts the discussion. Any additional assessment, design or installation work is defined in the proposal.
3. Review the scope.
The proposal sets out the work, materials and pricing for the project. Discuss equipment ownership, cable locations and any work assigned to other trades before proceeding.
Testing, documentation and finish work depend on the agreed scope. Your homeowner agreement sets out the applicable warranty terms.
4. Complete the agreed work.
Installation and configuration follow the accepted project scope. Changes to locations, equipment or construction conditions should be discussed before they change the work.
The scope identifies the connections and checks included.
5. Understand the setup.
Review the finished connections and how to use the system. Any documentation or account handover included in the project should be clear.
We do not offer ongoing support. Contact EliteNet with questions about installation workmanship or eligible equipment warranty assistance under your homeowner agreement.
Questions before you get started
Do I need to choose equipment before contacting you?
No. Start with the rooms, devices and goals. Existing equipment details are useful if you have them.
How long will the project take?
Timing depends on scope, access, equipment and the construction schedule. We discuss scheduling for the specific project.
Who handles wall repair, painting or electrical work?
The proposal identifies any relevant work included and responsibilities assigned to other trades. Discuss those details before installation.
What is covered after installation?
We do not offer ongoing support. Our installation work is covered by a workmanship warranty, including work involving homeowner-supplied equipment. We also assist with manufacturer warranty claims for equipment supplied and installed by EliteNet. Homeowner-supplied equipment itself and its manufacturer warranty claims are excluded from that equipment warranty assistance. Your homeowner agreement sets out the applicable terms.
Start with what matters to your home.
Tell us what you want to improve or what you are planning. A free consultation is a useful place to begin.
Request a Free ConsultationCall (832) 814-5324