Privacy Notice
Last updated: October 7, 2026
This notice explains how EliteNet Solutions handles information from website inquiries, related project communications and optional website analytics.
Information you provide
When you send an inquiry, we receive your name, email address, any phone number you choose to provide, and the project details you enter. We also receive information you share in follow-up conversations.
How we use it
We use this information to respond to your inquiry, discuss your needs, prepare proposals, coordinate work and administer your project and related business records.
Email and business records
Website inquiries are sent through Resend to our business inbox at info@elitenetsolutions.io. Our staff manually enter inquiries into QuickBooks. Business accounts are handled in QuickBooks Customer Hub.
These services, our business email provider and Vercel, which hosts the website, process information as part of providing their services.
Website operation and security
Hosting, form-delivery and security systems may process technical records such as IP addresses, browser or device details, request times, pages requested, errors and email-delivery status. These records help operate the website, troubleshoot problems and prevent abuse.
Optional website analytics
If you opt in, we use Google Analytics 4 (GA4) to understand page visits and navigation, scrolling, outbound-link clicks, file downloads, embedded-video activity and form interactions where those features are present. We also measure contact-link clicks and when our email service accepts an inquiry for sending. This helps us improve the website and understand how people contact us.
Google processes these analytics records to provide the service. Depending on the activity and configuration, records may include cookie-based identifiers, basic browser and device information, approximate location, page addresses and titles, referral information, and details about link, file, video or form interactions. Advertising personalization is turned off. Form field contents, including your name, email address, phone number and project details, are not sent to Google Analytics.
You can allow or decline optional analytics and change your choice at any time using Analytics settings in the footer. You can browse the website and submit an inquiry without allowing analytics. Changing your choice stops future analytics collection; it does not automatically remove records already collected.
Inquiry and project records
Inquiry emails and related information may remain in our business email and QuickBooks records after an inquiry is answered or a project ends. Contact us if you have questions about records associated with your inquiry or project.
Keep sensitive information out of the form
Share only the details needed to describe your project. Please do not send passwords, network access codes, payment-card details, identity documents or other sensitive information through the inquiry form.
Privacy questions and requests
Email info@elitenetsolutions.io to ask about your information or request a correction or deletion. Include enough detail to identify your inquiry or project without sending sensitive information. We may need to confirm your identity or clarify the request before addressing it.