Frequently asked questions

Questions before planning your home network.

Start with a clearer understanding of the work and the consultation.

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Questions before you get started

Will a faster internet plan fix weak Wi-Fi?

Not necessarily. Your internet plan brings service to the home; Wi-Fi connects devices inside it. Placement, walls, cabling and equipment can affect that connection.

Can you work with the equipment I already have?

We can review your existing setup and discuss what may be useful to keep. Compatibility, condition and your goals help determine the recommendation.

Do you work on homes that are already built?

Yes. Existing-home wiring options depend on access, construction and the locations you want to connect. We discuss those conditions before defining the work.

Is the consultation free?

Yes. Request a free consultation to discuss your home and what you want to improve. Any proposed project work is defined and priced separately.

I am not sure which service I need. Where should I start?

Tell us what happens, where it happens and what you want to improve. A free consultation can help identify the appropriate next step.

Can I include more than one type of work?

Yes. Discuss the Wi-Fi, wiring and device needs together so the proposed scope can account for the connections between them.

Can my builder or designer be part of the conversation?

Yes. Bring them into the same consultation, especially when equipment locations, wiring or finish decisions are still being planned.

Do you offer ongoing support?

We do not offer ongoing support. Our installation work is covered by a workmanship warranty, including work involving homeowner-supplied equipment. We also assist with manufacturer warranty claims for equipment supplied and installed by EliteNet. Homeowner-supplied equipment itself and its manufacturer warranty claims are excluded from that equipment warranty assistance. Your homeowner agreement sets out the applicable terms.

Start with what matters to your home.

Tell us what you want to improve or what you are planning. A free consultation is a useful place to begin.

Request a Free ConsultationCall (832) 814-5324